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Water Customer Handbook and Tariff Principle Papers

Published: 29/Aug/2014

Consultation is now closed

The CER has today, 29th August 2014, published a Response Paper to the Irish Water Customer Handbook Consultation.

In April and May the CER consulted on proposed requirements for Irish Water’s Codes of Practice, Customer Charter and Terms & Conditions of supply for water and wastewater services. These requirements are combined into one Customer Handbook with separate sections for both domestic and non–domestic Irish Water customers.  This Response Paper summarises the principal comments received to the consultation and outlines the CER's response.  

Documents matching your search criteria

Round 1

  • CER14363 CER Decision Paper on the Irish Water Customer Handbook
    2014 View document
  • CER14364 Irish Water Customer Handbook
    2014 View document
  • CER14261 CER Response Paper on Domestic Water Tariff Principles and Proposals
    2014 View document
  • CER14365 CER Response Paper - Irish Water Customer Handbook Consultation
    2014 View document
  • CER14368 CER Response to Comments and CER Views on Interim and Enduring Non-Domestic Water and Wastewater Tariff Proposals
    2014 View document
  • CER14299 Irish Water Response to CER14086
    2014 View document
  • CER14300 HSE National Drinking Water Group Response to CER14086
    2014 View document
  • CER14301 SVP Response to CER14086
    2014 View document
  • CER14302 General Public Response to CER14086
    2014 View document
  • CER14303 Irish Council Social Housing Response to CER14086
    2014 View document
  • CER14304 National Consumer Agency Response to CER14086
    2014 View document
  • CER14306 Forfas EI and IDA Joint Response to CER 14086
    2014 View document
  • CER14307 Monaghan County Council Response to CER14086
    2014 View document
  • CER14308 Wexford County Council Response to CER14086
    2014 View document
  • CER14309 Galway City Council Response to CER14086
    2014 View document
  • CER14311 General Public Response to CER14086
    2014 View document
  • CER14313 General Public Response to CER14086
    2014 View document
  • CER14314 General Public Response to CER14086
    2014 View document
  • CER14315a HSE South-East Kilkenny Response CER14086
    2014 View document
  • CER14315b HSE South Response to CER14086
    2014 View document
  • CER14316 NCBI Response to CER14086
    2014 View document
  • CER14316a NCBI Response to CER14086
    2014 View document
  • CER14317 HSE National Renal Office Response to CER14086
    2014 View document
  • CER14318 General Public Response to CER14086
    2014 View document
  • CER14319 General Public Response to CER14086
    2014 View document
  • CER14320 General Public Response to CER14086
    2014 View document
  • CER14321 General Public Response to CER14086
    2014 View document
  • CER14323 NFGWS Response to CER14086
    2014 View document
  • CER14323a NFGWS Response to CER14086
    2014 View document
  • CER14323b NFGWS Response to CER14086
    2014 View document
  • CER14325 General Public Response to CER14086
    2014 View document
  • CER14326 General Public Response to CER14086
    2014 View document
  • CER14327 General Public Response to CER14086 - DUPLICATE OF CER14326
    2014 View document
  • CER14328 General Public Response to CER14086
    2014 View document
  • CER14359 CCMA County & City Managers Association Response to CER14086
    2014 View document
  • CER14362 Protestant Aid Response to CER14086
    2014 View document
  • Domestic Tariff Design Principles and Proposals Irish Water Submission to the CER (CER14083)
    2014 View document
  • Draft Irish Water Customer Handbook (CER14087)
    2014 View document
  • CER Consultation on the Irish Water Customer Handbook (CER14086)
    2014 View document
  • Domestic Water Tariff Principles and Proposals (CER14082)
    2014 View document
  • Interim and Enduring Non-Domestic Tariff Proposals (CER14084)
    2014 View document
  • Interim and Enduring Non-Domestic Tariff Proposals Irish Water Submission to the CER (CER14085)
    2014 View document
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