FAQs

Can I change my gas supplier?

The Gas Market has been fully open to competition since 1 July 2007.All gas customers can now change supplier. A list of CER licensed gas shippers and suppliers is available here.

How often is my meter read?

If you are a domestic gas customer your meter is physically read 3 times a year by meter reading personnel. This is based on a 42 business day read cycle period, with 1 actual read every 84 business days as every second read is a planned estimate.

For Industrial and Commercial Customers meter readings are taken on a monthly basis.

What is the difference between Bord Gáis Networks and Bord Gáis Energy

They are separate and distinct business units within Bord Gáis Éireann and are ring-fenced through their respective licences issued by the CER.

Bord Gáis Energy is a gas supplier and supplies gas to its customers. It has no connection with the activities of Bord Gáis Networks (BGN).

Bord Gáis Networks is the regulated System Owner. GaslinkIndependent System Operator is responsible for the construction, operation and maintenance of the transmission and distribution networks and developing commercial arrangements for use of the natural gas network in the Republic of Ireland. Gaslink contracts BGN to carry out a numbe rof the above functions on its behalf. This contractual basis is set out in the Operating Agreement between BGN and Gaslink.