Contact Us

For customer queries or unresolved complaints

For customer queries or unresolved complaints, please contact a member of the CER's Customer Affairs Team.

Phone: 1890 404 404

Email: energycustomers@cer.ie

Post: Energy Customers Team, P.O. Box 11934, Dublin 24, Ireland.

**Please note that your complaint can only be processed by the Commission if you have completed your supplier or network operators complaints process.**

Alternatively the CER may be contacted as follows:

By Post:
Commission for Energy Regulation
The Exchange
Belgard Square North
Tallaght
Dublin 24
Ireland

By Phone and Fax:
Tel: +353 1 4000 800
Fax: +353 1 4000 850

By Email:
info@cer.ie

How to Find Us
Directions and details of how to find us can be found here.