For customer queries or unresolved complaints, please contact a member of the CER's Customer Affairs Team.
Phone: 1890 404 404
Email: energycustomers@cer.ie
Post: Energy Customers Team, P.O. Box 11934, Dublin 24, Ireland.
**Please note that your complaint can only be processed by the Commission if you have completed your supplier or network operators complaints process.**
Alternatively the CER may be contacted as follows:
By Post:
Commission for Energy Regulation
The Exchange
Belgard Square North
Tallaght
Dublin 24
Ireland
By Phone and Fax:
Tel: +353 1 4000 800
Fax: +353 1 4000 850
By Email:
info@cer.ie