Customer Disconnections - Review of Cost Allocation and Code of Practice

Closing Date: N/A
Responses to: Seán mac an Bhaird
Consultation is: CLOSED

The CER is today, 29th November 2010, publishing its decision paper on Customer Disconnections - Review of Cost Allocation & Code of Practice. This decision will provide enhanced consumer protection measures for domestic customers facing financial hardship.

To view this decision and related documents, please click on the links provided below:

To view the responses to the consultation paper please see below:

The CER has today (22nd October 2010) published a consultation paper on the Code of Practice for customer disconnections as well as the allocation of the cost of disconnection.

To view this paper, click on the link below: