Specific generation disputes typically relate to Network Connection and Trading and Settlement Code (Market Rules) matters. For information on connection disputes go to the Network Complaints & Disputes section. For information on wholesale market disputes go to the Wholesale Market Complaints & Disputes section.
Complaints
The CER also has a role in relation to dealing with complaints. SI 60 of 2005 gives the CER responsibility to deal with unresolved complaints with respect to suppliers and network operators in electricity. For details on the complaint handling process, please see the Consumer Complaints section of our website.