Overview

The CER licences competing electricity suppliers to serve customers needs and sets a range of licence conditions that are designed to protect customers and promote competition. A full list of licensed suppliers and their contact details can be found in the section “Supply Licences.”

The CER has overseen the gradual liberalisation of the electricity supply market which culminated in full market opening in February 2005. Since the development of competition is still in the very early stages we continue to regulate all segments of the market to some extent so as to ensure a level playing field and to promote competition in the interests of customers.

The retail market is also supported by ESB Networks, who provide meter reading and data management services for all suppliers and customers.

This section of the CER website outlines the regulatory arrangements which the Commission has put in place to further the aim of a truly competitive retail electricity market offering real value and quality service to customers.